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Frequently Asked Questions

No, smoking is strictly prohibited in all our rental vehicles. A cleaning fee will be applied if a vehicle is returned with evidence of smoking.

If you return the car after your scheduled drop-off time, additional charges may apply. We recommend contacting us as soon as possible if you anticipate a delay to avoid penalties.

The minimum age to rent a vehicle is 21 years old. However, drivers under 25 may be subject to an additional young driver surcharge. Contact us for details based on your rental type.

At this time, a valid credit card is required for all rentals to cover the security deposit. Unfortunately, we cannot accept debit cards or cash deposits.

To rent a car with Elite Location, you’ll need a valid driver’s license, a credit card in your name, and a piece of government-issued ID (such as a passport or health card). International renters must provide a valid passport and an international driver’s permit if their license is not in English or French.

Our rentals include a generous mileage allowance. The specific limit varies by vehicle type, so please check your rental agreement for details. Need more mileage? Let us know, and we’ll tailor a package to your needs.

Yes, but any additional driver must be registered at the time of the rental and must meet the same eligibility requirements as the primary renter. Additional drivers may be subject to an extra fee.

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